Professional Services
Maintenance
Remote Service Center
Training

remote service center


Monitoring &

Alerting

  • H24 remote management of network alarms and deviations from baselining
  • automatic activation of procedures for monitoring and recovery
  • self-management of breakdown, on behalf of customers, towards the operator of network area
Configuration

management

  • configuration management systems
  • automatic update and validation of software functionality activated changes
  • tuning of the current software configurations and periodic testing of their adherence to management policies
Design

management

  • development and updating of the network maps (architecture, topology, routing plans, etc.).
  • publication on the web portal dedicated to the Client of the topological information / latest architectural
Remote

Troubleshooting

  • troubleshooting in real-time carried out remotely by an expert
  • dedicated connection of absolute safety; protection of Customer infrastructure
Reporting
  • services of periodic reporting on vital systems and network
  • monitoring and reporting on the use of network services
Traffic Analysis
  • classification of the protocols and priorities
  • analysis of peak hours and of the main directions
  • baselining