| Monitoring &
Alerting |
- H24 remote management of network alarms and deviations from baselining
- automatic activation of procedures for monitoring and recovery
- self-management of breakdown, on behalf of customers, towards the operator of network area
|
| Configuration
management |
- configuration management systems
- automatic update and validation of software functionality activated changes
- tuning of the current software configurations and periodic testing of their adherence to management policies
|
| Design
management |
- development and updating of the network maps (architecture, topology, routing plans, etc.).
- publication on the web portal dedicated to the Client of the topological information / latest architectural
|
| Remote
Troubleshooting |
- troubleshooting in real-time carried out remotely by an expert
- dedicated connection of absolute safety; protection of Customer infrastructure
|
| Reporting |
- services of periodic reporting on vital systems and network
- monitoring and reporting on the use of network services
|
| Traffic Analysis |
- classification of the protocols and priorities
- analysis of peak hours and of the main directions
- baselining
|